Rebecca Peabody

• Answered multi-line phone system, routing calls, delivering messages to staff
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

• Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
• Assessed patient progress and reported changes to supervising physician.
• Developed individualized treatment plans for patients in collaboration with mental health professionals.
• Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.

.

• Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
• Managed time efficiently in order to complete all tasks within deadlines.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.