Rebecca Schimmel
Davenport,FL
Summary
Hardworking employee enthusiastic about learning Email Booking field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Driver
Lyft
11.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered customers safely to chosen destination
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions and avoiding dangerous driving actions.
- Cleaned vehicle regularly to maintain professional appearance.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Rural Carrier Associate
United States Post Office
05.2021 - 11.2022
- Maintained records on customers with mail forwarding and change of address requests.
- Sorted mail according to order of address appearance for easy access in field.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
City Carrier Assistant
United States Post Office
06.2020 - 05.2021
- Operated vehicles and equipment to transport packages and mail pieces.
- Planned and cased mail in sequence of delivery for designated route.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Warehouse Shipping Clerk
Gordon Aluminum Industries
02.2019 - 04.2020
- Checked and rechecked orders before packaging and shipping items.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Monitored stock levels of products and materials and notified management of needs.
- Reached out to customers, carriers and other warehouse personnel to coordinate shipments and correct orders.
- Assisted with regular cycle counts and large-scale inventory audits to maintain accurate records.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Homemaker
NA
01.2018 - 04.2019
- Addressed household needs with meal preparation, housekeeping and transportation.
- Completed dusting, washing dishes, laundry, and vacuuming
- Promoted good oral and personal hygiene
- Provided companionship and emotional support to enhance mood and quality of life.
Call Center Representative
Wells Fargo
08.2017 - 11.2018
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Processed debit and credit card and electronic check payments.
Lead Bartender
Grandaddy's
10.2007 - 11.2017
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
No Degree - Business Administration
North Central Technical College
Wausau, WI05.2012
High School Diploma -
Monroe Virtual Charter High School
Monroe, WI06.2006
Skills
- Customer service
- Microsoft Office
- Safety Protocols
- Passenger Support
- Equipment Monitoring
- Assessing Conditions
- Microsoft Word
- Verbal and Written Communication
- Confidentiality Understanding
Timeline
Driver
Lyft
11.2022 - Current
Rural Carrier Associate
United States Post Office
05.2021 - 11.2022
City Carrier Assistant
United States Post Office
06.2020 - 05.2021
Warehouse Shipping Clerk
Gordon Aluminum Industries
02.2019 - 04.2020
Homemaker
NA
01.2018 - 04.2019
Call Center Representative
Wells Fargo
08.2017 - 11.2018
Lead Bartender
Grandaddy's
10.2007 - 11.2017
No Degree - Business Administration
North Central Technical College
High School Diploma -
Monroe Virtual Charter High School