Rebecca Warren
South Salt Lake City,UT
Summary
Dedicated crew member with strong customer service skills, enhancing guest experiences through attention to detail and efficient order management.
Overview
30
30
years of professional experience
Work History
Crew Member
Raising Cane's Restaurants
South Salt Lake City Utah
04.2024 - Current
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to ensure timely food preparation and order delivery.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Increased customer satisfaction with prompt and accurate order taking.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Cashier
Jimmy John's Gourmet Sandwiches
South Salt Lake City Utah
04.2022 - 05.2024
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and handled daily financial reports.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new employees on cash handling procedures and store policies.
Cashier
State Liquor Store
South Salt Lake City Utah
01.2021 - 04.2022
- Implemented improvements in checkout processes to enhance customer experience.
- Ensured cleanliness of workstations according to health and safety standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Set up new sales displays each week with fresh merchandise.
Assistant Manager
Holiday Oil
South Salt Lake City Utah
03.2016 - 04.2020
- Led team to enhance customer service and operational efficiency.
- Streamlined inventory management processes, reducing discrepancies and improving accuracy.
- Trained staff on safety protocols and operational procedures, fostering a compliant workplace.
- Implemented new scheduling system, optimizing labor allocation and minimizing overtime costs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Store Worker
Naborhood Bakery
West Jordan, UT
10.2014 - 01.2015
- Managed daily inventory, ensuring stock availability and accuracy.
- Assisted customers with product selection, enhancing overall shopping experience.
- Operated cash register efficiently during peak hours, maintaining transaction accuracy.
- Maintained a clean and organized store environment for optimal customer shopping experience.
- Assisted customers with locating desired items, leading to increased sales and repeat business.
- Increased customer satisfaction by providing efficient and friendly service during checkout processes.
Shift Supervisor/cashier
AAFES Exchange
Salt Lake City, UT
07.2003 - 10.2014
- Supervised daily operations to ensure compliance with safety and quality standards.
- Monitored inventory levels, facilitating timely restocking to meet customer demand.
- Responded to and resolved customer questions and concerns.
- Oversaw loading and unloading of packages in warehouse.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Worker
Edible Arrangements
West Valley City, UT
01.2013 - 02.2014
- Operated equipment for assembling fruit arrangements with precision and care.
- Ensured quality control throughout production to maintain high standards of service.
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
- Prepared ingredients according to specifications, ensuring consistency and quality in food production.
- Operated kitchen equipment safely, maintaining cleanliness and adherence to health regulations.
Prep Worker
Distinctive Catering
South Salt Lake City Utah
10.2001 - 09.2003
- Collaborated with team members to streamline prep processes, enhancing overall kitchen efficiency.
- Monitored inventory levels, assisting in ordering supplies to prevent shortages during peak hours.
- Implemented improvements in workflow that reduced prep time and increased productivity within the kitchen.
- Prioritized cleanliness throughout daily activities by consistently sanitizing prep surfaces before and after each task.
- Prepared ingredients according to specifications, ensuring consistency and quality in food production.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Camera Operator/Assistant Sound Engineer
Vinewood Productions
South Salt Lake City Utah
06.1996 - 02.2003
- Operated multiple camera systems during live events, ensuring high-quality footage capture.
- Managed equipment setup and maintenance, enhancing operational efficiency on production sets.
- Utilized advanced editing software to refine footage and deliver polished final products.
- Set up equipment for inside and outside shots.
Office Furniture Supervisor/Customer Service Cashier
Office Max
Salt Lake City, UT
01.1997 - 06.2002
- Supervised furniture assembly teams to ensure high-quality product delivery.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Implemented process improvements that enhanced workflow efficiency in furniture production.
- Resolved customer inquiries regarding furniture specifications and warranties effectively.
Education
High School Diploma -
Granite High School
South Salt Lake City Utah06.1995
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Customer engagement
Timeline
Crew Member
Raising Cane's Restaurants
04.2024 - Current
Cashier
Jimmy John's Gourmet Sandwiches
04.2022 - 05.2024
Cashier
State Liquor Store
01.2021 - 04.2022
Assistant Manager
Holiday Oil
03.2016 - 04.2020
Store Worker
Naborhood Bakery
10.2014 - 01.2015
Worker
Edible Arrangements
01.2013 - 02.2014
Shift Supervisor/cashier
AAFES Exchange
07.2003 - 10.2014
Prep Worker
Distinctive Catering
10.2001 - 09.2003
Office Furniture Supervisor/Customer Service Cashier
Office Max
01.1997 - 06.2002
Camera Operator/Assistant Sound Engineer
Vinewood Productions
06.1996 - 02.2003
High School Diploma -
Granite High School