Rebecca Leigh Manuel
1162 Hites Rd Middletown,Va.
Summary
I am an objective Certified Medical Assistant who is dedicated to serving and helping patients achieve optimal health care. I am seeking a position where I can apply my education, time management and clerical and administrative skills to prepare quality allied health to both physicians and patients.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Internal Medicine Consultants of Winchester
Winchester , VA
10.2023 - 01.2025
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Responded to patient callbacks and phone-in prescription refill requests.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Medical Assistant
Orchard Family Practice
Winchester, VA
03.2023 - 10.2023
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Medical Assistant
Dominion Medical Consulting
Front Royal, VA
01.2023 - 07.2023
- Measured vital signs and took medical histories to prepare patients for examination.
- Educated patients about medications, procedures and physician's instructions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Organized charts, documents and supplies to maintain team productivity.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Customer Service Associate – Teller
United Bank
Winchester, VA
08.2019 - 02.2021
- Served customers by completing account transactions
- Provided account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
- Recorded transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports
- Cross-sold bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative
- Completed special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals
- Balanced cash drawer by proving cash transactions, counting and packaging currency and coins
- Maintained supply of cash and currency and turns in excess cash and mutilated currency to head teller
- Complied with bank operations and security procedures by participating in all dual-control functions, auditing other tellers’ currency, and assisting in certification of proof
Homemaker
Rebecca Manuel
Middletown, Va.
04.2008 - 08.2019
Receptionist
Stonebrook Club
Winchester, Va.
02.2005 - 03.2008
- Answered phone, fax and email
- Greeted members and guests
- Provided membership inquiries and facility information to prospective members and guest
- Monitored visitor access, and maintained security awareness throughout the club
- Scheduled appointments and activities for members and guests.
- Prepared correspondence, memos and forms
- Clerical and administrative support to manager
- Filed and updated contact information of employees, customers, members and guests, and suppliers.
Customer Service Associate
Kohl’s
Winchester, Va.
10.2004 - 05.2006
- Greeted and directed customer's to specific products
- Provided accurate information about product features, pricing, and after sales services
- Answered customer’s questions about specific products and services
- Cross sold products and merchandise throughout the store
- Managed payments, returns, purchases, and exchanges of merchandise
- Informed customers about discounts and special offers and coupon vouchers
- Successfully sold credit cards applications, and reward cards on a daily basis
- Maintained an accurate cash drawer and help with front end registers for money exchanges
- Demonstrated proficiencies in telephone with a high volume environment at customer service desk
- Processed accurately money exchanges and closing of registers end of shift and day.
Education
Medical Assistant Program CCMA -
Laurel Ridge Community College
Middletown12.2022
Basic Life Support Certified
Laurel Ridge Community College
Middletown10.2022
Associates of Arts and Science degree - General studies and Human Services
Lord Fairfax Community College
01.2005
General Studies Diploma -
James Wood High School
Skills
- Customer Support
- MS Office proficiency
- Verbal Communication
- Problem Resolution
- Customer relations
- Cross-functional collaboration
- Office equipment proficiency
- Diagnostic testing assistance
- Medical supply inventory
- Compassionate
- Monitoring patient progress
- Certified in basic life support (BLS)
- Sterilization techniques
Education and Training
false,other
Timeline
Medical Assistant
Internal Medicine Consultants of Winchester
10.2023 - 01.2025
Medical Assistant
Orchard Family Practice
03.2023 - 10.2023
Medical Assistant
Dominion Medical Consulting
01.2023 - 07.2023
Customer Service Associate – Teller
United Bank
08.2019 - 02.2021
Homemaker
Rebecca Manuel
04.2008 - 08.2019
Receptionist
Stonebrook Club
02.2005 - 03.2008
Customer Service Associate
Kohl’s
10.2004 - 05.2006
Medical Assistant Program CCMA -
Laurel Ridge Community College
Basic Life Support Certified
Laurel Ridge Community College
Associates of Arts and Science degree - General studies and Human Services
Lord Fairfax Community College
General Studies Diploma -
James Wood High School