Reese Mitchell
Lynchburg,VA
Summary
A customer-focused candidate is eager to put excellent communication and interpersonal skills into practice.
Overview
5
5
years of professional experience
Work History
Hostess
Casa Mexico
2021.12 - 2023.08
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Children's Team Photographer
Pro Elite Photography
2021.09 - 2022.05
- Digitally edited photos to enhance appearance.
- Took photos from different angles and perspectives to capture the sports team's image.
- Managed children from ages 4 years old to 15 years old when photographing.
- Photographed high-quality images for various children's sports teams.
Hostess
Cafe Ole Restaurant
2020.08 - 2021.10
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Cashier
Just Between Friends Children's & Maternity Event
2019.01 - 2020.01
- Greeted customers entering the sales event and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Hospitality Administration And Management
Liberty University
Lynchburg, VA05.2026
Skills
- Guest Complaint Resolution
- Customer Service
- Client Relations
- Customer Assistance
Volunteering
Volunteered for the Fellowship of Christian Athletes. My role was to mentor and coach girls on the Appomattox High School girl's basketball team.
Timeline
Hostess
Casa Mexico
2021.12 - 2023.08
Children's Team Photographer
Pro Elite Photography
2021.09 - 2022.05
Hostess
Cafe Ole Restaurant
2020.08 - 2021.10
Cashier
Just Between Friends Children's & Maternity Event
2019.01 - 2020.01
Bachelor of Science - Hospitality Administration And Management
Liberty University
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