Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regene Dokes

New Orleans,LA

Summary

Enthusiastic and reliable server who takes pride in providing excellent customer service and creating memorable Dining experiences for restaurant customers. Skilled in anticipating customers needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude In stressful situations and high volume environments.

Overview

10
10
years of professional experience

Work History

Server

Monday Nola
08.2023 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in menu knowledge and recommendations to enhance guest experiences.
  • Collaborated with kitchen staff to ensure timely meal delivery and accuracy.
  • Maintained cleanliness and organization of dining area throughout shifts.

Server

Crescent City Brewhouse
01.2021 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server Assistant

Oceans Grill
12.2018 - 11.2020
  • Supported server team by efficiently delivering food and beverage orders to tables.
  • Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
  • Supported fast table turnover by taking customer orders and payments accurately and efficiently.
  • Enhanced dining experience by ensuring timely setup and cleanliness of tables.

Server Assistant

Neyows Creole Cafe
06.2016 - 10.2018

Served food and beverages promptly with focused attention to customers needs.

Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Bussed and reset tables to keep dining room and work area clean.

Worked efficiently with pos system to place orders and manage bills.

Education

High Schook -

Belarus High
Baton Rouge, LA
05.2012

Skills

    Menu memorization

    Food sales and promotion

    Dining area maintenance

    Suggestive selling

    Sales expertise

    Food and beverage pairings

    Cash handling

    Order accuracy

    High volume dining

    Pos operation

    Cocktail dining

    Sales technique

Timeline

Server

Monday Nola
08.2023 - Current

Server

Crescent City Brewhouse
01.2021 - 06.2023

Server Assistant

Oceans Grill
12.2018 - 11.2020

Server Assistant

Neyows Creole Cafe
06.2016 - 10.2018

High Schook -

Belarus High