Regina Black
Paralegal
Dayton,OH
Summary
Dynamic administrative professional with extensive experience at Montgomery County Juvenile Court. Proven expertise in data entry and recordkeeping, enhancing document organization and efficiency. Strong verbal communication skills foster positive relationships with clients and colleagues. Committed to maintaining confidentiality and promoting a supportive environment for youth and families.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Montgomery County Juvenile Court
04.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Youth Specialist II
Montgomery County Juvenile Court
11.2017 - 04.2021
- Facilitated group sessions and provided one-on-one support.
- Maintained safety and security of youth under care.
- Established strong relationships with community partners to provide additional resources and opportunities for youth participants.
- Planned and executed activities to promote skill and talent development.
- Offered constructive feedback to minors under care regarding specific actions, behaviors, and words.
- Enhanced communication skills by facilitating workshops focused on active listening, constructive feedback, and respectful dialogue.
- Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
- Improved youth engagement by incorporating interactive activities and group discussions in program sessions.
Guardian Ad Litem Volunteer
Montgomery County Juvenile Court
10.2014 - 11.2017
- Coordinated efforts among various stakeholders in the child welfare system, streamlining processes for improved efficiency.
- Maintained detailed records of case progressions while adhering to strict confidentiality guidelines.
- Ensured child safety and well-being by conducting thorough home visits and assessing living conditions.
- Served as an empathetic and reliable point of contact for families during challenging times, fostering open communication channels.
- Supported positive family reunification outcomes with diligent monitoring and follow-up visits.
- Assisted in developing individualized service plans to address specific needs of each child under care.
- Kept case files updated, accurate and aligned with requirements.
Education
Associate of Arts - Paralegal
Fortis College
Dayton, Ohio 05.2001 -
Associate of Arts - Criminal Justice
Fortis College
Dayton, Ohio 05.2001 -
Skills
Office administration
Administrative support
Data entry
Computer skills
Filing
Mail handling
Problem-solving
Document control
Time management
File organization
Verbal communication
Excel spreadsheets
Recordkeeping
Certification
CPR
Timeline
Administrative Assistant
Montgomery County Juvenile Court
04.2021 - Current
Youth Specialist II
Montgomery County Juvenile Court
11.2017 - 04.2021
Guardian Ad Litem Volunteer
Montgomery County Juvenile Court
10.2014 - 11.2017
Associate of Arts - Paralegal
Fortis College
05.2001 -
Associate of Arts - Criminal Justice
Fortis College
05.2001 -