Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Regina Castillo Herrera

Patterson,CA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

14
14
years of professional experience

Work History

Office Assistant

Westside Storage
09.2018 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.Collect Rent Payments

Office Associate

Pacific Triple E
06.2014 - 12.2017
  • Interacted with customers by phone, email, or in-person to provide information.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support, addressing routine, and special requirements.
  • Completed clerical tasks such as filing, copying, and distributing mail.

Customer Service Representative

US Foods
03.2010 - 04.2014
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

GED -

Alhambra High School
Alhambra, CA
06.1983

Skills

  • Front Office Management
  • Payment Processing
  • Bank Deposit Reconciliation
  • Multi-Line Phone Proficiency
  • Data Entry and 10-Key
  • Opening and Closing Procedures

Languages

Spanish

Timeline

Office Assistant

Westside Storage
09.2018 - Current

Office Associate

Pacific Triple E
06.2014 - 12.2017

Customer Service Representative

US Foods
03.2010 - 04.2014

GED -

Alhambra High School
Regina Castillo Herrera