Regina Darrow
Gallatin,TN
Summary
Looking for a long-term career in a well-established company with room for advancement.
Proven leader and efficient multitasker, adept in customer service and computer skills, demonstrated through a dynamic role at Coconut Palms II. Excelled in creating welcoming environments and streamlining operations, significantly enhancing guest experiences. Showcases exceptional organizational abilities and teamwork, ensuring seamless coordination and communication across various positions.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Coconut Palms II
03.2024 - 11.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Crew
Wendys Restaurant
11.2023 - 03.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Production Operator
Dorman
05.2023 - 07.2023
- Packed parts for shipping
- Both on packing station and assembly line
Customer Service
Qrm Logistics
02.2021 - 04.2023
- Answered in coming calls for Several car insurance companies
- Taking information for insurance claims
- Auto, Home and workers comp claims
- Picked items to be mailed to customers and Stores
- Packed items to be mailed to customers and Stores
- Received Merchandise back from both customers and stores
Picker/Packer
XPO Logistics
09.2020 - 02.2021
- Picked and packed customers orders
Housewife
03.2020 - 09.2020
- Kept household chores up
- Fed the family
Picker/Packer
Gap Warehouse
09.2018 - 03.2020
- Picked items to be mailed to customers and Stores
- Packed items to be mailed to customers and Stores
- Received Merchandise back from both customers and stores
Picker/Packer
Camping World
04.2018 - 08.2018
- Picked Items to be mailed to customers
Call Center Agent
Afni
08.2015 - 01.2018
- Answered inbound calls for Verizon Wireless
- Set Payment Arrangements
- Handled basic Tech Calls
Skills
- Computer skills
- Team player
- Leadership skills
- Customer service skills
- Excellent multitasking ability
- Responsible
- Time management and organizational skills
- Good communication skills
Timeline
Front Desk Receptionist
Coconut Palms II
03.2024 - 11.2024
Crew
Wendys Restaurant
11.2023 - 03.2024
Production Operator
Dorman
05.2023 - 07.2023
Customer Service
Qrm Logistics
02.2021 - 04.2023
Picker/Packer
XPO Logistics
09.2020 - 02.2021
Housewife
03.2020 - 09.2020
Picker/Packer
Gap Warehouse
09.2018 - 03.2020
Picker/Packer
Camping World
04.2018 - 08.2018
Call Center Agent
Afni
08.2015 - 01.2018
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