REGINIECE D. SMITH
Starbucks
Los Angeles,CA
21
years of professional experience
To become a Coffee House Coach
Spirited Shift Supervisor committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader. Believes in open, constructive communication between partners to set clear goals and build vision of excellence.
Work History
Shift Lead Supervisor
2 Years 11 Months- Supervised daily operations to ensure efficient service delivery and optimal team performance.
- Trained and coached staff on customer service excellence and operational standards.
- Followed inventory management strategies to reduce waste and enhance product availability.
Cashier
6 Months- Performed point of sale transactions for customer purchases and returns
- Operated cash register, restocked inventory
Data Entry Supervisor/ Medical Biller
1 Year 2 Months- Led team of data-entry clerks that managed patient charts, lab results and medical billing
Shift Lead Supervisor
7 Years 7 Months- Responsible for delegating task to staff for day-to-day operations and customer experience
Childcare Assistant
8 Years 10 Months- Assisted in the supervision of school age children by promoting environment safety and tutoring
Shift Lead Supervisor
1 Year 11 Months- Responsible for delegating task to staff for day-to-day operations and customer experience
Cashier
3 Months- Performed point of sale transactions for customer purchases and returns
Education
- Child Development and Social Impact
High School Diploma
Skills
Customer service focus
Workplace safety
Employee training
Staff motivation
Decision-making capacity
Team motivation
Problem-solving
Shift leadership
Willingness to learn
Timeline
Shift Lead Supervisor
Starbucks
09.2023 - CurrentRead More
Cashier
Ross Store
04.2023 - 10.2023Read More
Data Entry Supervisor/ Medical Biller
Personal Space Testing
08.2021 - 10.2022Read More
Shift Lead Supervisor
Starbucks
12.2014 - 07.2022Read More
Shift Lead Supervisor
Its A Grind Coffee Shop
07.2006 - 06.2008Read More
Childcare Assistant
Barker and Garcia Family Childcare
03.2006 - 01.2015Read More
Cashier
Target
09.2005 - 12.2005Read More
Inglewood City Honors
High School Diploma
Read More
Los Angeles Southwest College
from Child Development and Social Impact
Read More