Reigan Tinholt
Fort Mill,South Carolina
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server
Buffalo Wild Wings
09.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Host/Cashier Helper
Emmets Social Table
08.2019 - 12.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
Education
No Degree - Business Management
Coastal Carolina University
Conway, SC05.2025
Skills
- Daily Specials Memorization
- Safe Food Handling
- Beverage Preparation
- Table Setting
- Guest Relations Management
- Cash Handling
- Problem Solving
- Organizational Skills
- Strong Work Ethic
- Attention to Detail
Timeline
Server
Buffalo Wild Wings
09.2021 - Current
Host/Cashier Helper
Emmets Social Table
08.2019 - 12.2021
No Degree - Business Management
Coastal Carolina University
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