Rene Payan

• Developing strong relationships with business owners.
• Proactively addressing concerns and providing tailored solutions.
• Streamlined communication between clients and internal teams for smoother project execution..
• Managed group of team members in best practices for managing complex accounts and exceeding client expectations.
• Customer service
• Problem solving skills in all situations.

• Promotion In the company to CSM, In only two months of exceling in the company.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information over the phone
• Effectively managing and answering phone calls, emails, and clients.
• Maintained a well-organized reception area.
• Appointment scheduling.

• Attracting Prospects & Identifying their needs while answering all customer and client questions.

• Delivered exceptional customer service to every client by leveraging extensive knowledge of products, services and creating positive experiences.

• Answered questions regarding all technology including cellular devices, computers, land lines and more!

• Accurately document and report sales to management and sharing best practices to improve and help all the stores overall knowledge in the company.

• Provided in-person cellular phone experience and all technology help.

• Worked with big companies business accounts.

• Earned promotion to store sales manager by demonstrating my skills and gaining work experience.

• Monitoring the performance of sales team members and worked to increase team morale and motivation.

• Responsible to train ,coach and keep my team and customers situated.

• Answering store calls and providing the callers with appropriate answer.

• The lead store technology technician.

• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

• Used a hand-held device to monitor & pick items to check inventory, shipping and returns.

• Stack and organize pallets around the facility.

• Shipping and receiving All packed and unpacked items.

• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

• I kept everything clean and organized for the restaurant area to attract and retain all customers.

• Food handling.

• Cashier.

• Accurately operated cash register to process customer payments.

• Prepared and organized a clean appearance for all areas for my customers.

• Provided information regarding promotions and menu items.

• Food handling.