Rene Vela
Houston,TX
Summary
Self-motivated professional with relevant years of experience in customer service, sales and criminal justice. Detailed oriented and organized individual who exemplifies professionalism, and an ability to execute multiple projects and task proficiently and expeditiously. Able to incorporate leadership qualities that range from team collaboration, problem solving, and achieving strategic vision. Committed to professional development in the field of intelligence led policing.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Texas Department Of Public Safety
04.2023 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assistant Service Manager
HEB Grocery Store
06.2020 - 04.2023
- Managed a service team of 150+ employees which included mentoring, coaching, scheduling, and leading employees to success and development.
- Enhanced team efficiency by implementing streamlined procedures for daily operations.
- Provided exceptional customer service through clear communication, addressing concerns, and offering appropriate solutions.
- Monitored budgetary constraints closely to ensure cost-effective management of labor, parts inventory, and other resources.
Healthy Living Specialist /Team Leader
HEB Grocery Store
11.2018 - 06.2020
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Managed a team of 5 employees which included assigning tasks to be completed daily.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
Business Center Lead
HEB Grocery Store
01.2018 - 11.2018
- Trained and developed new incoming employees with store operation with procedures, policies, and certifications
- Maintained a clean and organized business center, ensuring a professional atmosphere conducive to productivity.
- Counted and balanced all currency accumulated from cashier tills for total store operations.
Cashier
HEB Grocery Store
09.2014 - 01.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales Associate
Orange Theory Fitness
11.2021 - 12.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Science - Business Administration And Management
Louisiana State University At Shreveport
Shreveport, LA06.2025
High School Diploma -
Martin High School
Laredo, TX05.2015
Certified Nursing Assistant - Nursing
Laredo Community College
Laredo, TX05.2015
Skills
- Accounting Skills
- Bookkeeping
- Clerical Support
- Document Control
- Database Management
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- One Note
- Project Planning
Timeline
Administrative Assistant
Texas Department Of Public Safety
04.2023 - Current
Sales Associate
Orange Theory Fitness
11.2021 - 12.2022
Assistant Service Manager
HEB Grocery Store
06.2020 - 04.2023
Healthy Living Specialist /Team Leader
HEB Grocery Store
11.2018 - 06.2020
Business Center Lead
HEB Grocery Store
01.2018 - 11.2018
Cashier
HEB Grocery Store
09.2014 - 01.2018
Bachelor of Science - Business Administration And Management
Louisiana State University At Shreveport
High School Diploma -
Martin High School
Certified Nursing Assistant - Nursing
Laredo Community College
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