Renea Matthews
Hampton
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
1534 Pembroke Ave, Hampton 23663
06.2024 - 05.2025
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Sandwich Artist
SUBWAY®Restaurants
1026 C Settlers Landing Road, Hampton 23669
12.2023 - 05.2024
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
Phoebus High
100 Ireland St06-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Cash handling
- Cleaning
- Taking orders
- Flexible schedule
- Interactive communication skills
- Basic math
- Verbal and written communication
- Customer engagement
- Integrity and honesty
Timeline
Crew Member
McDonald's
06.2024 - 05.2025
Sandwich Artist
SUBWAY®Restaurants
12.2023 - 05.2024
Phoebus High