Renee Jackson
Savannah,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Associate
FKG Logistics
12.2022 - Current
- Conduct thorough pre-trip inspections on assigned vehicles daily, identifying any immediate repair needs to keep vehicle in safe working order.
- Load and unload packages onto delivery vehicles for proper storage and handling.
- Deliver packages to customer doorsteps and business offices.
- Read maps, follow oral, and written instructions and use GPS technology to make deliveries.
- Obtain signatures and passcodes for delivery documents and packages.
- Ensure customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Communicate with dispatchers to stay informed of changes to routes and delivery schedules.
- Communicate route progress with dispatchers noting traffic, weather, and construction issues to avoid delays for time sensitive deliveries.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Communications Officer
Chatham County Emergency Communications
01.2022 - 08.2022
- Answered emergency and non-emergency calls for service received by Chatham 911 Communications Services.
- Entered calls for service into the computer aided dispatch system and updated them as necessary.
- Calmly evaluated incoming emergency and non-emergency requests for assistance while working in a high-stress environment.
- Exercised good judgment, flexibility, creativity, and sensitivity in response to changing needs and situations.
- Provided callers with medical, fire, and law enforcement pre-arrival instructions while field responders were dispatched.
- Used Language Line Services for language translations and the TTY telephone when communicating with hearing and speech impaired callers.
- Transferred calls to other emergency and non-emergency service agencies.
- Responded to citizens questions and comments courteously and promptly.
General Merchandise Expert
Target
07.2019 - 12.2021
- Created a welcoming experience by greeting guests as I completed my daily tasks.
- Remained knowledgeable about resources, products, and services available in my specific area as well as the entire store to solve issues for guest and improve their experience.
- Supported guest services such as back-up cashier,digital fulfillment processes (such as picking and packing orders or delivering pickup orders to guests).
- Executed processes including changing prices to products, merchandise set-up, maintenance, and inventory accuracy.
- Executed daily tasks to help achieve goals that aligned with business priorities including receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for general merchandise areas.
- Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
Merchandising Specialist
Best Buy
10.2017 - 07.2019
- Arranged merchandise according to planogram specifications.
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Performed ad set, price changes, clean & bright, functionality and farming duties.
- Insured check-out lanes were set with proper products in each line.
- Up stocked and down stocked merchandise when necessary.
- Confirmed closeout and open item program guidelines were followed.
- Greeted customers and assisted with locating products.
Education
Some College (No Degree) - General Studies
Savannah Technical College
5717 White Bluff RdSkills
- Customer service
- Dispatch communication
- Problem-solving
- Quality assurance
- Time management skills
- GPS navigation and route planning
Certification
- Communications Officer, Georgia Peace Officer Standards and Training Council - July 15, 2022
Timeline
Delivery Associate
FKG Logistics
12.2022 - Current
Communications Officer
Chatham County Emergency Communications
01.2022 - 08.2022
General Merchandise Expert
Target
07.2019 - 12.2021
Merchandising Specialist
Best Buy
10.2017 - 07.2019
Some College (No Degree) - General Studies
Savannah Technical College
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