Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Evan Jones

Hoagland,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

1
1
year of professional experience

Work History

Shift Manager

Campesino Coffee
03.2024 - 02.2025
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Cooperated with coworkers to improve customer experience and manage storefront.


Education

GED -

Houston Ballet Academy
Houston, TX

Skills

  • Interpersonal skills
  • Customer service focus
  • Opening and closing procedures
  • Quality assurance
  • Training and mentoring
  • Punctual and reliable
  • Store maintenance
  • Cash handling

Languages

Spanish
Limited Working

Timeline

Shift Manager

Campesino Coffee
03.2024 - 02.2025

GED -

Houston Ballet Academy

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Evan Jones