Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Family Dollar
07.2023 - Current
Handled customer inquiries and suggestions courteously and professionally.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services, and company information.
Processed customer service orders promptly to increase customer satisfaction.
Courtesy Clerk
Kroger
09.2022 - 04.2023
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Helped customers take merchandise out of store and loaded items into vehicles.
Assisted customers with large purchases by carrying items to vehicles.
Returned unwanted items to correct store locations and restocked shelves.
Collected more than 5 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.