Rhett Arceneaux
Ponchatoula,LA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Account Manager
Pratt Industries
Hammond, LA
03.2024 - Current
- Managed client relationships, ensuring satisfaction and retention through regular communication and support.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Increased consumer sales by developing and implementing effective sales strategies.
Production Supervisor
Pratt Industries
1301 Pride Dr Hammond, LA 70401
04.2021 - 03.2024
- Run the Scheduling, Logistics and Production departments when management are out.
- Assisted in recruiting, hiring and training of team
- Over seen production and helping when needed.
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Dispatcher/Logistics Supervisor
Pratt Industries
1301 Pride Dr Hammond, LA 70401
05.2019 - 04.2021
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Monitored logistics performance and identified improvement opportunities.
Sales Associate
AT&T
1805 SW Railroad Ave, Hammond LA 70401
02.2017 - 05.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Maintained inventory for back-office supplies, computers and work-stations.
Education
High School Diploma -
De La Salle
New Orleans, LA06.2017
Skills
- Staff Training
- Warehouse Management Systems
- Forklift Certified
- Shipping and Receiving
- Fleet Dispatching
- Team Management
- Process Improvement
- Safety Monitoring
- Quality Control
- Schedule Management
Timeline
Account Manager
Pratt Industries
03.2024 - Current
Production Supervisor
Pratt Industries
04.2021 - 03.2024
Dispatcher/Logistics Supervisor
Pratt Industries
05.2019 - 04.2021
Sales Associate
AT&T
02.2017 - 05.2019
High School Diploma -
De La Salle