Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rhiannon Munoz

San Diego,CA

Summary

Results-driven Business Marketing graduate from Cal State Fullerton with a concentration in marketing. Over four years of diverse experience in customer service and operations. Proven ability to deliver exceptional service, manage time effectively, and work collaboratively in fast-paced environments. Equipped with strong communication skills and proficiency in essential business tools. Eager to contribute to impactful marketing initiatives through innovative and strategic approaches.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Dot and Dough
Brea
02.2023 - 08.2024
  • Delivered friendly and efficient customer service in a high-paced environment.
  • Performed cashier duties, including order taking, payment processing, and change handling.
  • Greeted customers, provided menus, and answered questions regarding menu items.
  • Collaborated with coworkers to ensure smooth operations and top-tier service.

Event Intern

Cld Pr
Los Angeles
04.2024 - 04.2024
  • Assisted in the setup and organization of the event, ensuring smooth operations and an inviting atmosphere.
  • Engaged with influencers at the event, providing them with necessary assistance and ensuring a positive experience.
  • Gained hands-on experience in event coordination, including logistics, client interaction, and on-the-spot problem-solving.

Cast Member

Disneyland Resort
Anaheim
09.2021 - 08.2022
  • Welcomed and aided guests in their attraction experiences.
  • Ensured guest safety and adherence to ride procedures.
  • Provided directional assistance and information about the park.
  • Managed and operated attraction consoles to maintain smooth ride operations.
  • Assisted guests with questions and concerns while providing exceptional customer service.

Hostess/Busser

Kountry Kitchen
Ramona
12.2019 - 06.2021
  • Welcomed and seated guests, ensuring a pleasant dining experience.
  • Facilitated efficient service by running orders and bussing tables.
  • Managed to-go orders, ensuring accuracy in packaging and preparation.

Education

Bachelor of Arts - Marketing

California State University - Fullerton
Fullerton, CA
05-2024

Ramona High School
Ramona, CA
06-2020

Skills

  • Customer Service
  • Time Management
  • Communication Skills
  • Restaurant and Food Service Experience
  • Microsoft Word, Excel, PowerPoint
  • Adobe Photoshop

Certification

  • Certificate for completion of "Master Scenario Analysis in Excel for Business & Planning" course on Udemy
  • Certificate for completion of "Complete IBM Cognos Analytics 11.2 Cloud Training Course" course on Udemy
  • Certificate for completion of "Marketing Customer Analytics, Segmentation, and Targeting" course on Udemy.

References

References available upon request.

Timeline

Event Intern

Cld Pr
04.2024 - 04.2024

Crew Member

Dot and Dough
02.2023 - 08.2024

Cast Member

Disneyland Resort
09.2021 - 08.2022

Hostess/Busser

Kountry Kitchen
12.2019 - 06.2021

Bachelor of Arts - Marketing

California State University - Fullerton

Ramona High School

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Rhiannon Munoz