Rhonda Barrett
PNS Services dba Carl's Cleaners
Bulverde,TX
1
Certification
8
years of professional experience
Detail-oriented Route Manager with over 8 years of experience in logistics operations. Skilled in time and attendance monitoring, effective communication, and problem-solving, successfully driving improvements in service delivery and customer loyalty.
Work History
Route Manager
8 Years 5 Months- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Monitored driver and laborer time and attendance to control costs and maintain safety standards.
- Evaluated driver performance against established goals and objectives.
- Identified routing system improvements to enhance efficiency and service delivery.
- Managed departmental scheduling to ensure adequate staffing levels for operational needs.
- Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
- Maintained accurate records of deliveries, invoices, payments, and returns.
- Investigated customer complaints regarding the quality of products or services received.
- Collaborated with other departments such as accounting and operations to ensure smooth flow of processes across the organization.
- Created strategies to enhance customer satisfaction, loyalty, and overall profitability.
Education
Some College (No Degree)
Skills
Route optimization
Logistics management
Routing
Fleet management
Performance tracking
Schedule coordination
Dispatch coordination
Issue resolution
Complaint resolution
Relationship management
Team development
Attention to detail
Communication
Certification
- Certified Spot Stain Remover
Timeline
Route Manager
PNS Services dba Carl's Cleaners
05.2018 - CurrentRead More
St Phillips College
Some College (No Degree)
Read More