Grossmont College
El Cajon, CA
Rhonda Hinton
San Diego,CA
Summary
Accomplished professional with excellent communication and customer service skills. A reliable and dedicated team player with a proven track record of success.
Education
GED -
Mid-City College
San Diego, CACity College
San Diego, CASan Diego Christian College
Santee, CASkills
- Customer service
- Strong Work Ethic
- Problem-solving capabilities
- Professional Appearance
- Focused on customer satisfaction
Timeline
Independent Contractor
Spark
01.2022 - Current
Independent Contract Driver
Uber
02.2016 - Current
Independent Contractor
Lyft
01.2016 - Current
Grossmont College
GED -
Mid-City College
City College
San Diego Christian College
Work History
Independent Contractor
Spark
San Diego, CA
01.2022 - Current
- Achieved customer satisfaction by guaranteeing on-time and error-free delivery of products.
- Reduced the number of customer calls to the company's support line by effectively informing them about possible delays.
- Ensured timely delivery of shipments while effectively resolving all issues, thereby enhancing customer satisfaction.
Independent Contract Driver
Uber
San Diego
02.2016 - Current
- Consistently maintained a high level of customer service throughout all aspects of rides and deliveries.
- Addressed customer complaints using company protocols in a professional manner.
- Demonstrated agility in addressing customer concerns, promptly collecting important information to facilitate effective problem-solving.
- Provided exceptional customer service to ensure customer satisfaction.
Independent Contractor
Lyft
San Diego, CA
01.2016 - Current
- Consistently provided excellent customer service, resulting in a continuous five-star rating for all rides.
- Achieved excellence in providing customer service, resulting in positive and constructive feedback.
- Effectively communicated with customers regarding possible delays, leading to a decrease in calls made to the company's support line.
References
References available upon request.
References
References available upon request.
Overview
9
9
years of professional experience
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