Rhonda Maupin
Jacksonville,FL
Summary
Accomplished RN Coordinator and Dispatcher with a proven track record at AAA Auto Club Group, adept in stress tolerance and dispatch software. Excelled in streamlining operations and enhancing customer relations, significantly contributing to policy development and efficient resource allocation. Skilled in mentoring staff and managing high-stress situations, demonstrating exceptional coordination and communication abilities.
Overview
14
14
years of professional experience
Work History
Dispatcher
AAA Auto Club Group
Jacksonville, FL
08.2021 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of eta’s.
RN Coordinator
Life Care Center Of Orange Park
Orange Park, FL
05.2010 - 06.2012
- Contributed to policy development, aligning procedures with regulatory requirements and best practices in healthcare.
- Streamlined workflow processes through effective coordination of schedules, assignments, and resources.
- Assisted in resource allocation, contributing to efficient department operations.
- Mentored new nursing staff, ensuring their smooth transition into the team and fostering professional growth.
Education
Master Of Business - Business
University of Phoenix
Tempe, AZ10.2006
Master Of Science - Nursing
University of Phoenix
Tempe, AZ10.2006
Master Nursing Administration - Nursing Administration
University of Phoenix
Tempe, AZ10.2006
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Customer Relations
Timeline
Dispatcher
AAA Auto Club Group
08.2021 - Current
RN Coordinator
Life Care Center Of Orange Park
05.2010 - 06.2012
Master Of Business - Business
University of Phoenix
Master Of Science - Nursing
University of Phoenix
Master Nursing Administration - Nursing Administration
University of Phoenix