Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Rossum

Longview,TX

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Personable Sales Associate offering 13 plus years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

1
1

13 Plus years

Work History

Member Specialist

Sam's Club
03.2023 - 05.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Promptly responded to inquiries and requests from prospective customers.

Top Seller

Bath And Body Works, Limited Brands
06.2016 - 03.2023
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Utilized product knowledge to educate customers on features and benef

Education

Associate Business -

Kilgore College
Kilgore, TX
05.1995

Skills

  • Understanding Customer Needs
  • Complex Product Knowledge

Timeline

Member Specialist

Sam's Club
03.2023 - 05.2023

Top Seller

Bath And Body Works, Limited Brands
06.2016 - 03.2023

Associate Business -

Kilgore College
Rhonda Rossum