Rhyen Crane
Phoenix,AZ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Jeni's Splendid Ice Creams LLC
05.2023 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
Assistant Manager
Disneyland Resort
11.2019 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strategy to increase sales and drive profits.
- Broke a long-standing single day sales record. the record was previously ~15k and was shattered by the new record of ~65k.
Retail Sales Associate
HomeGoods
12.2020 - 02.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
No Degree - Communications
El Camino College
Torrance, CA12.2023
High School Diploma -
Torrance High School
Torrance, CA06.2018
Skills
- Team Development
- Schedule Oversight
- Staff Development
- Relationship Building
- Mentoring and Coaching
- Cash Handling
- Delegating Work
- Process Improvements
- Attention to detail
- Quality control
- Project management
Accomplishments
Performed as a lead vocalist at Radio City Music Hall, Carnegie Hall, and Staples Center.
Certification
- AZ Liquor License - 2023-2026
- CPR Certification - 2019-2025
Timeline
Shift Manager
Jeni's Splendid Ice Creams LLC
05.2023 - Current
Retail Sales Associate
HomeGoods
12.2020 - 02.2021
Assistant Manager
Disneyland Resort
11.2019 - 04.2023
No Degree - Communications
El Camino College
High School Diploma -
Torrance High School
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