Riana Macedo Moura
Woodstock,GA
Summary
Motivated 18-year-old; strong work ethic, great attitude, and relocated from England to the U.S. recently. Ready to secure a long-term job opportunity where one can contribute one's skills and learn in a vibrant environment. Knowr for adaptability and reliability, I can thrive in team settings and committed to delivering quality results. I'm enthusiastic about bringing passion and commitment to a new position
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
The Club At Harbor Point
Mill Valley, California
06.2024 - 10.2025
- Managed phone calls, directing inquiries to appropriate departments.
- Explained policies and procedures to visitors.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Coordinated appointment schedules for staff and clients efficiently.
Receptionist & Co Manager/Supervisor
Majestic Thai Spa
Novato, California
01.2024 - 07.2025
- Greeted clients warmly upon arrival at the spa.
- Answered phone calls, providing information about services and pricing.
- Managed appointment scheduling using spa management software.
- Maintained cleanliness and organization of reception area and waiting room.
- Processed payments through point-of-sale system accurately and securely.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
High School Diploma -
Queen Elizabeth Girls School
London, United Kingdom05-2023
High School Diploma -
Cobb Horizon High School
Marietta, GASkills
- Appointment scheduling
- Multitasking
- Problem solving
- Email and telephone decorum
- Cash handling
- Front desk operations
- Staff management
- Attention to detail
- Communication skills
- Front office management
Languages
Portuguese
Native/ Bilingual
English
Native/ Bilingual
Spanish
Professional
Timeline
Front Desk Receptionist
The Club At Harbor Point
06.2024 - 10.2025
Receptionist & Co Manager/Supervisor
Majestic Thai Spa
01.2024 - 07.2025
High School Diploma -
Queen Elizabeth Girls School
High School Diploma -
Cobb Horizon High School