Ricardo Ibanez
Kissimmee,FL
Summary
Team Leader experienced in directing activities in the setting. Talented at developing strategies, setting goals, and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
Overview
7
7
years of professional experience
Work History
Contractor
HelloTech
12.2023 - Current
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Observed installation operations to verify conformance to specifications.
- Created and managed project plans, timelines, and budgets.
Field Installation Manager
SmartRent
07.2022 - 09.2023
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Launched quality assurance practices for each phase of development
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Managed and motivated employees to be productive and engaged in quality work.
Food Operations Managerpaso
Working To Give
08.2019 - 07.2022
- Appraised the performance of a 5-member team to provide feedback, improving productivity.
- Enhanced customer satisfaction by fostering a team-oriented environment focused on exceptional service quality.
- Tracked food production levels, meal counts, and supply costs.
- Established measurable performance objectives for staff members, providing regular feedback and coaching to drive continuous improvement.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Laborer
Johnson University
10.2016 - 08.2021
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Supported safety with well-maintained grounds, parking lots, and landscaping.
- Quickly responded to internal service calls regarding work orders and completed repairs.
- Used a variety of hand and power tools to complete tasks.
- Maintained facility grounds, equipment, and safety compliance.
Education
Bachelor of Science - Specialized communication and leadership
01.2020
Skills
- Conflict Resolution
- Project management
- Adaptability
- Ability to function and work under pressure
- Relationship building
- Proficient in MS Office (Word, Excel, PowerPoint) Outlook, MS Project, Salesforce
- Willingness to learn
- Material Handling
Languages
Spanish
Professional Working
Timeline
Contractor - HelloTech
12.2023 - Current
Field Installation Manager - SmartRent
07.2022 - 09.2023
Food Operations Managerpaso - Working To Give
08.2019 - 07.2022
Laborer - Johnson University
10.2016 - 08.2021
Johnson University - Bachelor of Science, Specialized communication and leadership
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