Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rich Truchon

Swansea,MA

Summary

Diligent Leader with over 18 years of experience maintaining seamless business operations. Effectively administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance. A leader who prides himself on lean thinking to maximize efficiency and reduce waste.

Overview

11
11
years of professional experience

Work History

Operations Manager

Amazon
Bridgewater, MA
01.2022 - Current
  • Led a newly launched site at SMA2 2022
  • Received SSD network Safety award in 2022 and 2023
  • Mentored New in role OMs at newly launched SMA1
  • Acting Site Leader at SMA2 in Q2 2024

Operations/Finance

IKEA
Stoughton, MA
03.2021 - 12.2021
  • Responsible for sales forecasting, P & L performance, and operational performance of a $170M/yr omni channel business.
  • Responsible for the ongoing development of 22 salaried managers and 20 hourly team leaders and 400 co-workers

Store Director

Target
Westwood, MA
02.2020 - 02.2021
  • Drove over 11% store sales comp with a 283% increase in the fulfillment business.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Fostered healthy team environments to promote collaboration and boost productivity.

Store Director

Target
Watertown, MA
02.2018 - 02.2020
  • Led team of 12 salaried managers and 285 team members to surpass sales and financial metrics of $90M location.
  • Oversaw high scope/high complexity remodel while maintaining the highest sales volume store in the group.
  • Part of HQ Back to College Immersion team that provided feedback and influenced company strategy for future BTC seasons.

Store Director-Turnaround Assignment

Target
Abington, MA
02.2016 - 02.2018
  • Led store operational and cultural turnaround from bottom performing to top performing store in region at this $34M location.
  • Focused on consistent execution of company programs and elevated standards, delivering a 9% sales improvement.
  • Developed 2 leaders to directors supporting regional talent growth.

Store Director

Target
Easton, MA
02.2014 - 02.2016
  • Led team of 4 salaried managers and 150 team members to surpass sales and financial metrics at $32M location
  • Recognized for best in region operation metrics through execution of company programs and best practices.
  • Rolled out new company Ship from Store fulfillment program at this location. Provided feedback to HQ partners on training and efficiency improvements.

Group Food Business Partner

Target
Easton, MA
02.2013 - 02.2014
  • Supported over 35 stores with Vendor relationships, food safety protocols, leadership training, and sales and operational performance
  • Spearheaded rollout of new Pfresh initiative that delivered fresh produce and a new assortment of food and beverage items to consumers in the New England Market.
  • Influenced and provided feedback to HQ partners around implementation and training of new Pfresh initiative that supported future company rollouts in other markets.

Education

Bachelor of Science - Business

Rhode Island College
Providence, RI
03.2008

Skills

  • Retail management
  • Finance and accounting
  • Staff leadership
  • Coaching and mentoring
  • Strategic planning
  • Schedule management
  • Supervision and training
  • Employee development

Accomplishments

  • Exceeded sales goals by an average of 10% comp over LY for 2020
  • Led team to achieve Golden Contribution every year (Sales, Payroll, and NPCE) , earning recognition from upper management and financial reward.
  • Regional Business Partner Award 2014 Target Stores

Timeline

Operations Manager

Amazon
01.2022 - Current

Operations/Finance

IKEA
03.2021 - 12.2021

Store Director

Target
02.2020 - 02.2021

Store Director

Target
02.2018 - 02.2020

Store Director-Turnaround Assignment

Target
02.2016 - 02.2018

Store Director

Target
02.2014 - 02.2016

Group Food Business Partner

Target
02.2013 - 02.2014

Bachelor of Science - Business

Rhode Island College

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Rich Truchon