Richard Barry
James
Kannapolis,NC
Summary
Experienced restaurant leader with a record of managing shifts, training teams, and delivering fast, friendly service while keeping operations organized, safe, and efficient.
Overview
21
21
years of professional experience
Work History
Crew Member
McDonald's
12.2025 - 06.2026
- Took customer orders accurately at register and drive-thru, ensuring quick, friendly service.
- Prepared menu items following food safety, quality, and portioning standards.
- Maintained clean workstations, dining areas, and equipment to support health code compliance.
- Restocked supplies and ingredients to keep kitchen and front counter operations running smoothly.
- Operated cash register, processed payments, and balanced customer transactions efficiently.
- Followed restaurant procedures and safety protocols to support consistent daily operations.
- Worked front counter, drive-thru and other areas.
Crew Member
McDonald's
12.2020 - 12.2025
- Assembled meals promptly during busy periods while preserving order accuracy.
- Assisted team members with breakfast, lunch, and closing shift tasks.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Manager
Taco Bell Restaurant
02.2017 - 04.2020
- Directed shift operations, ensuring fast service, food safety, and consistent quality standards.
- Scheduled crew coverage, balancing labor needs with peak-hour demand and daily sales goals.
- Trained team members on POS procedures, service standards, and restaurant opening and closing tasks.
- Monitored inventory levels, ordered supplies, and reduced waste through accurate stock control.
- Resolved customer concerns promptly, maintaining guest satisfaction and brand service expectations.
- Supervised cash handling, drawer accuracy, and end-of-shift reconciliation procedures.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
Manager
McDonald's
12.2011 - 03.2017
- Coached crew performance, reinforcing accountability, teamwork, and operational consistency.
- Improved workflow efficiency by streamlining station assignments and supporting smooth front- and back-of-house operations.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
General Manager
Steak N Shake
09.2005 - 12.2011
- Directed daily restaurant operations, ensuring consistent service, food quality, and guest satisfaction.
- Managed staffing, scheduling, and training to maintain coverage and strengthen team performance.
- Monitored inventory levels, ordering, and waste controls to support cost-effective operations.
- Enforced food safety, sanitation, and cash-handling procedures to protect compliance standards.
- Coached managers and team members, reinforcing accountability and service expectations.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Education
High School Diploma -
GREENFIELD HIGH
Greenfield, IN09-1962
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Accomplishments
RETIRED U.S. NAVY
Timeline
Crew Member
McDonald's
12.2025 - 06.2026
Crew Member
McDonald's
12.2020 - 12.2025
Manager
Taco Bell Restaurant
02.2017 - 04.2020
Manager
McDonald's
12.2011 - 03.2017
General Manager
Steak N Shake
09.2005 - 12.2011
High School Diploma -
GREENFIELD HIGH