Richard Carmona
The Bronx,New York
Summary
Dynamic leader and strategist with a desire to take new challenges, excelling in sales software proficiency and effective communication.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Strong worth ethic, empathic, adaptability and exceptional interpersonal skills, aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Representative Team Leader
Total Wireless
New York
06.2023 - Current
- Provided comprehensive training programs for new hires to ensure they were well-equipped for success in the field.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Built relationships with customers and community to promote long term business growth.
- Developed action plans to improve customer engagement and enhance service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Crew Member
Chipotle
Brooklyn, NY
03.2025 - Current
- Maintained cleanliness and organization of workstations, adhering to safety and health standards.
- Assisted in training new crew members on operational procedures and service expectations.
- Collaborated with team members to improve workflow during peak hours, enhancing service speed.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
M.D. - Economics
University of Pais Vasco
Pais Vasco06-2022
Skills
- Sales software proficiency
- Data-driven decision making
- Negotiation expertise
- Strategic planning
- Problem-solving
- Effective communication
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Crew Member
Chipotle
03.2025 - Current
Sales Representative Team Leader
Total Wireless
06.2023 - Current
M.D. - Economics
University of Pais Vasco