Richard Carter
Springfield,MO
Summary
Dynamic and results-driven professional with extensive experience in customer service and logistics, notably at Amazon. Proven ability in efficient materials handling and inventory optimization, ensuring timely and accurate order fulfillment. Adept at resolving customer inquiries with exceptional support skills, contributing to enhanced client satisfaction and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Driver
NEMT - Non Emergency Transportation
Springfield, MO
02.2023 - 04.2024
- Taking people to their appointments and home again
- If there In a wheelchair I strap them down to the van
Cab Driver
Yellow Cab Company
Springfield, MO
08.2022 - 12.2022
- Picking up and dropping off passengers
Driver
Lyft
Springfield, MO
11.2021 - 06.2022
- Picking up customers and dropping them off at there destinations
Warehouse Worker
Amazon
Republic, MO
08.2021 - 04.2022
- Worked as a forklift Operator
Warehouse Worker
McCormick & Company (penmack)
Springfield, MO
01.2021 - 07.2021
- Unpacking and repacking product
Customer Service
T-Tech, Inc.
Springfield, MO
11.2019 - 01.2020
- Managed client records
- Performed data entry for customer information
Warehouse Associate
Amazon.com
Kenosha, WI
11.2017 - 06.2018
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
- Keep records of out-going orders
- Obtain merchandise from bins or shelves
- Place merchandise on conveyors leading to wrapping areas
- Complete order receipts
Retail Clerk
Meijer
Grafton, WI
05.2015 - 11.2017
- Clean shelves, counters, and tables
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Place special orders or call other stores to find desired items
Call Center Representative
Frontier Airlines
Oak Creek, WI
12.2013 - 05.2015
- Maintain computerized inventories of available passenger space and provide information on space reserved or available
- Prepare customer invoices and accept payment
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps
- Trace lost, delayed, or misdirected baggage for customers
Education
High school or equivalent - General
Toms River High East
Toms River, NJ07.1990
Skills
- Customer service
- Call center
- Support and Resolution Skills
- Experience in Inventory Logistics
- Forklift
- Merchandising
- Inventory Optimization Skills
- Efficient Package Transport
Certification
- Driver's License class E, 08/01/22, 10/31/28, Class E license
- Forklift Certification
- Pallet Jack Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Forklift safety, Proficient 02/01/20- 08/01/21, Best practices and safety hazards in forklift operation
- Work style: Reliability, Proficient, 08/01/21, Tendency to be reliable, dependable, and act with integrity at work
- Attention to detail, Proficient, 08/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information
Accomplishments
- I graduated the victory missions work program
References
References available upon request.
Timeline
Driver
NEMT - Non Emergency Transportation
02.2023 - 04.2024
Cab Driver
Yellow Cab Company
08.2022 - 12.2022
Driver
Lyft
11.2021 - 06.2022
Warehouse Worker
Amazon
08.2021 - 04.2022
Warehouse Worker
McCormick & Company (penmack)
01.2021 - 07.2021
Customer Service
T-Tech, Inc.
11.2019 - 01.2020
Warehouse Associate
Amazon.com
11.2017 - 06.2018
Retail Clerk
Meijer
05.2015 - 11.2017
Call Center Representative
Frontier Airlines
12.2013 - 05.2015
High school or equivalent - General
Toms River High East
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