Summary
Overview
Work History
Education
Skills
Timeline
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Richard Davis

Rosenberg,TX

Summary

Detail-oriented Automotive Professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

12
12
years of professional experience

Work History

Automotive Finance Manager

Finnegan Auto Group
11.2023 - Current
  • Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
  • Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
  • Enhanced dealership reputation by resolving finance-related customer complaints promptly and effectively.
  • Increased sales team effectiveness with comprehensive training on finance options and upselling techniques.
  • Tailored finance packages to meet individual customer needs, fostering positive buying experience.
  • Ensured compliance with federal regulations and company policies regarding automotive financing transactions.

Automotive Sales Consultant

Finnegan Auto Group
04.2018 - 10.2023
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
  • Developed strong relationships with customers for repeat business and referrals.
  • Increased dealership revenue through effective negotiation and closing techniques.
  • Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
  • Collaborated with management to develop sales strategies and achieve monthly targets.

Returns Lead

Rooms To Go Distribution Center
08.2015 - 12.2017
  • Developed training materials for new hires, contributing to higher retention rates among Returns team members.


  • Maintained detailed records of all returned items, ensuring accurate inventory management and reporting capabilities.
  • Streamlined return processes for improved efficiency and productivity within the department.
  • Collaborated with quality control teams to identify product defects and address root causes.
  • Analyzed return trends to inform purchasing decisions and minimize future returns due to product defects or dissatisfaction.

Merchandise Associate

Target
03.2013 - 08.2015
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.

Education

Business Management

Houston Community College
Houston, TX

Cinco Ranch High School
Katy, TX
05-2015

Skills

  • Customer service-focused
  • Active listening and learning
  • Goal-oriented mindset
  • Strong negotiation skills
  • Contract preparation
  • Analytical and critical thinking
  • Staff management
  • Product education

Timeline

Automotive Finance Manager

Finnegan Auto Group
11.2023 - Current

Automotive Sales Consultant

Finnegan Auto Group
04.2018 - 10.2023

Returns Lead

Rooms To Go Distribution Center
08.2015 - 12.2017

Merchandise Associate

Target
03.2013 - 08.2015

Business Management

Houston Community College

Cinco Ranch High School

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Richard Davis