Richard Edelkraut
Port St. Lucie,FL
Summary
Dynamic Shift Lead at Tropical Smoothie Cafe with proven expertise in inventory management and customer engagement. Successfully trained staff to enhance service quality, while maintaining high operational standards. Recognized for fostering a collaborative team environment and ensuring regulatory compliance, resulting in improved customer satisfaction and streamlined operations.
Overview
1
1
year of professional experience
Work History
Shift Lead
Tropical Smoothie Cafe
Port St Lucie, FL
12.2024 - 06.2026
- Supervised daily operations to maintain smooth workflow and high service standards in busy smoothie cafe.
- Trained new staff on cafe procedures and customer service standards.
- Guided customers in menu selections and efficiently processed transactions to enhance customer experience.
- Managed inventory and restocked supplies to ensure seamless operations during shifts.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Collaborated with team members to maintain a clean and organized workspace.
- Enforced health and safety regulations to provide a safe environment for staff.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise properly displayed.
Concession Stand Volunteer
Set Em' Up
Port Saint Lucie, Florida
01.2025 - 04.2025
- Operated cash register, ensuring efficient and accurate processing of customer transactions.
- Welcomed customers to establish a friendly atmosphere. and answered questions regarding menu items.
- Restocked supplies to ensure consistent availability of menu items for customers.
- Supported setup and teardown of concession equipment before and after events.
- Followed safety guidelines to keep work area safe at all times.
Education
Associate of Arts - Psychology
Indian River State College
Port Saint Lucie, FL01-2027
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL05-2025
Skills
- Inventory management
- Cash handling
- Sales proficiency
- Customer engagement
- Guest service
- Training others
- Staff training
- Communication skills
- Team collaboration
- Time management
- Adaptability
- Regulatory compliance
- Leading
- Physical stamina
- Welcoming demeanor
LANGUAGES
English: Fluent in reading, writing and speaking
Timeline
Concession Stand Volunteer
Set Em' Up
01.2025 - 04.2025
Shift Lead
Tropical Smoothie Cafe
12.2024 - 06.2026
Associate of Arts - Psychology
Indian River State College
High School Diploma -
Treasure Coast High School