Richard Gunn
New York,NY
Summary
Dynamic and results-driven professional with extensive experience in customer service at Chipotle Mexican Grill. Proven ability to enhance team productivity and deliver exceptional service through effective multitasking and organization. Skilled in training staff and managing inventory, ensuring high-quality standards and customer satisfaction. Bilingual communicator adept at fostering collaboration in fast-paced environment
Overview
2
2
years of professional experience
Work History
Crew Member
Chipotle Mexican Grill
New York, NY
08.2025 - Current
- Prepared and assembled food items according to standard recipes and quality guidelines.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Collaborated with team members to meet peak service demands efficiently during busy shifts.
Server
Mamajuana Cafe
The Bronx, NY
10.2024 - Current
- Took detailed customer orders and entered them into the POS system.
- Cleared and reset tables promptly to maintain cleanliness and readiness for new guests.
- Delivering clean glassware and utensils to enhance dining experience.
- Coordinated with hostess to manage reservation processes.
- Delivered exceptional hospitality services to enhance guest experiences.
Team Captain
Gelateria Gentile
New York, NY
03.2024 - 09.2024
- Led team in daily operations, ensuring high-quality customer service and product consistency.
- Trained new staff on gelato preparation techniques and sanitation standards.
- Coordinated inventory management to maintain optimal stock levels of ingredients.
- Implemented efficient workflow processes to enhance team productivity during peak hours.
Education
Dental Assisting
Borough of Manhattan Community College
New York (City), NY09-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Multi-Language Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Crew Member
Chipotle Mexican Grill
08.2025 - Current
Server
Mamajuana Cafe
10.2024 - Current
Team Captain
Gelateria Gentile
03.2024 - 09.2024
Dental Assisting
Borough of Manhattan Community College