Richard Owens
Market Sales leader
Mulvane,KS
Summary
Dynamic leader with a proven track record at Bimbo® Bakeries USA, excelling in customer engagement and sales coaching. Expert in fostering vendor relations and people management, achieving significant improvements in team performance and customer satisfaction. Skilled in multitasking and problem-solving, driving key account growth and promoting a collaborative work environment.
Overview
45
45
years of professional experience
Work History
Market Sales Leader
Bimbo® Bakeries USA
06.1986 - Current
- Enhanced customer satisfaction levels through timely resolution of issues and proactive communication of product updates or changes in policies.
- Cultivated strong vendor relationships to secure favorable terms on products/services while maintaining optimal inventory levels at all times.
- Nurtured a positive work environment by fostering open communication lines, promoting teamwork, and recognizing individual achievements of team members.
- Improved sales team performance with ongoing coaching, training sessions, and one-on-one mentoring.
Night Manager
Mulvane I.G.A
05.1980 - 06.1986
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Education
High School Diploma -
Mulvane
Mulvane, KS05-1982
Skills
- Customer engagement
- Security awareness
- Key account growth
- People management
- Territory management
- Sales coaching
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Vendor relations
- Decision-making
Timeline
Market Sales Leader
Bimbo® Bakeries USA
06.1986 - Current
Night Manager
Mulvane I.G.A
05.1980 - 06.1986
High School Diploma -
Mulvane
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