Richard Rojas
Boston,MA
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices, skilled in working under pressure and adapting to new situations and challenges to enhance any organization. I am organized and motivated, eager to utilize time management and organizational skills across diverse settings. My objective is entry-level opportunities to strengthen my abilities while contributing to company and personal growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Residential Counselor
The Home for Little Wanderers, Inc
Boston, MA
06.2023 - Current
- Facilitate group meetings, activities, and workshops for clients to help them develop social and interpersonal skills. Monitor client progress, document observations, and report changes in behavior to supervisors.
- Promote a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Maintained accurate records of client information, including medical histories, medications administered, and counseling sessions attended. Ensure compliance with all safety regulations set forth by local authorities.
- Collaborated with counselors to develop counseling programs that addressed student needs.
Flex Sales Lead
Macy's, Inc.
New York, NY
10.2016 - 06.2023
- Read vendor tags and online dossiers, and attend training classes to develop product knowledge for the department's merchandise. Then, communicate these products effectively to the customer.
- Assist the sales manager or vendors with special events, and maintain good housekeeping standards as needed. Develop clientele and customer lists, and increase department sales by communicating with vendors, MTMs, and regional and district offices for support on driving deals, promos, and product knowledge.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Shift Supervisor & Learning Coach
Starbuck's Coffee
New York, NY
06.2004 - 09.2016
- Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
- Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure a smooth flow of operations.
- Regularly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement, and provide coaching and direction to the store team to achieve operational goals.
Anti-Stigma and Sex Health Training Coordinator
Gay Men of African Descent
06.2008 - 06.2012
- Trained community service providers, including but not limited to case managers, faith-based leaders, policymakers, teachers, faculty members, and other community stakeholders
- We have provided youth educational programs for our communities through social media, art, group activities, and peer leadership building
- We performed clerical and administrative work from 10 am to 6 pm, two days per week
- Coordinate committee meetings and functions and help design policies, programs, and special events
Education
Master of Public Health - Community Health and Preventive Medicine
CUNY School of Public Health & Health Policy
New York, NYBachelor of Health Science and Nutrition (BA.) - Minor in Sociology, Concentration in Public Health
City University of New York - Brooklyn College
Brooklyn, NY01.2020
Associate of Arts (AA.) - Liberal Arts and Sciences
City University of New York - Borough of Manhattan Community College
New York, NY01.2013
Skills
Safety Management
Safety Standards and Compliance
Analytical Thinking
Problem-solving aptitude
Progress Monitoring
Behavioral Intervention Plans
Certification
Home Health Aided, ABC Training Center, 07/01/22, 01201184
References
References upon request
Timeline
Residential Counselor
The Home for Little Wanderers, Inc
06.2023 - Current
Flex Sales Lead
Macy's, Inc.
10.2016 - 06.2023
Anti-Stigma and Sex Health Training Coordinator
Gay Men of African Descent
06.2008 - 06.2012
Shift Supervisor & Learning Coach
Starbuck's Coffee
06.2004 - 09.2016
Master of Public Health - Community Health and Preventive Medicine
CUNY School of Public Health & Health Policy
Bachelor of Health Science and Nutrition (BA.) - Minor in Sociology, Concentration in Public Health
City University of New York - Brooklyn College
Associate of Arts (AA.) - Liberal Arts and Sciences
City University of New York - Borough of Manhattan Community College
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