Richard Toquica
Miami,FL
Overview
13
13
years of professional experience
1
1
Certification
Work History
Territory Sales Representative
Milwaukee Tool
Miami, FL
12.2023 - Current
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established Relationships with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
- Attended and Participated in Trade Show events in order to promote our brand within the Landscaping and Tree Care Industry and Networked with End Users and Distributors in the South Florida Market.
- Coordinated cross-selling efforts between different departments within the organization, maximizing overall company revenue.
- Planned Market Research visits with Product Team for phases within early discovery to prototype testing.
- Identified KDM’s and explored opportunities on job sites in order to positions solutions that aligned with other categories within our brands portfolio.
- Identified New Opportunities within the market and communicated with Leadership in order to create strategies to win over new potential business.
Field Sales and Marketing Rep
Techtronic Industries
04.2022 - 12.2023
- Managed a $4.1 Million Dollar Account
- Collaborate with Home Depot Pro Desk to connect with top contractors to help close deals and drive numbers.
- Executed operational rhythm in order to help grow my accounts revenue by 9% in 2022 compared to 2021.
- Provided Product Knowledge Training Sessions to Associates in order for them to position proper solution to customers.
- Assist Territory Team in Projects/ Executions in other store to improve our overall market share.
- Daily Customer Service Interaction and relationship building.
- Innovate Ideas to showcase our brand and products for store domination.
- Host Demo Events displaying new products and promotions in order to give customers a hands on experience.
Quality Control Supervisor
Tuuci
Miami, FL
08.2018 - 04.2022
- Writing/implementing policies and standard procedure documents for in house production process
- Review teams weekly reports for issues in production in order to increase efficiency and minimize customer complaints
- Installed 4 stage wash booth pump station for powder coating line
- Maintained log for titration testing on a daily basis
- Work alongside engineering and production team to find quick solutions with new issues being reported on line
- Manage design/drawing discrepancies (PCR) log and communicate with engineering on a day to day basis in order to close out existing issues
- Partnered with Shadow Works Team (Product Development) in testing new innovation products to ensure performance is to our standards on the field
- Cycle Testing, Salt Spray Testing, and UV Testing are provided by our team to engineering
- In charge of project performance testing - Updating testing log and providing written test reports in a timely manner in order to meet deadlines for product launch date
- Review Vendors Performance Rates Monthly in order to minimize defects found upon initial inspection for parts and raw material being received
- Assisting customer service team with problems being reported on field by customers
- Collaborating with new ERP system implementation
- Assisting Marketing Team during events such as trade shows.
AC Technician
Extreme Air Service
Miami, FL
11.2017 - 08.2018
- Build Electrical Panels and pumps for commercial chiller units
- Traveled internationally for contracts
- Installed Commercial Chiller units
- Plumbing, Piping, Electrical
- Picked up parts and orders from distributors.
Field Technician
Window Genie
Miami, FL
06.2016 - 11.2017
- Maintenance work (Roof cleaning, Window cleaning, Film Installation, Etc.)
- In charge of my own team
- Service for high-end homes
- Handled payments
- Provided Estimates
Cook/Waiter
Titanic Bar and Brewery
Miami, FL
10.2011 - 06.2016
- Open/close Restaurant
- Prep, cook, and serve food
- Providing Customer service
- Clean station and maintain sanitation
- Inventory check and Restocking products
Education
High School Diploma - Engineering (Pre-Engineering)
Coral Reef Senior High School, Academy of Engineering
Miami, FLAssociate of Arts - Mechanical Engineering
Miami Dade College/FIU
Miami, FLSkills
- Sales strategy development
- Product knowledge
- Bilingual - Spanish
- Lead generation
Related Experience
- Passionate with Tech Innovation
- Managing in store assets to brand standard
- Planning Demo Events and communicating closely with collaborating members.
Certification
AutoCad (Engineering program)
AutoDesk Inventor (Engineering program)
SolidWorks – Intro Mechanical Design
Timeline
Territory Sales Representative
Milwaukee Tool
12.2023 - Current
Field Sales and Marketing Rep
Techtronic Industries
04.2022 - 12.2023
Quality Control Supervisor
Tuuci
08.2018 - 04.2022
AC Technician
Extreme Air Service
11.2017 - 08.2018
Field Technician
Window Genie
06.2016 - 11.2017
Cook/Waiter
Titanic Bar and Brewery
10.2011 - 06.2016
High School Diploma - Engineering (Pre-Engineering)
Coral Reef Senior High School, Academy of Engineering
Associate of Arts - Mechanical Engineering
Miami Dade College/FIU