Richard Walters Jr.
Salemburg,NC
Summary
Proven Sales Consultant and General Manager with a track record of exceeding sales goals through strategic planning and community networking. At Star Communications and Coharie Country Club, I boosted customer satisfaction and operational efficiency, demonstrating expertise in B2B and product/service sales. Skilled in resolving complex customer inquiries, enhancing revenue, and cost management.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Consultant
Star Communications
Clinton, NC
01.2017 - Current
- Analyzed customer needs to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Resolved customer complaints and inquiries in a timely manner.
General Manager - PGA Professional
Coharie C.C.
Clinton , NC
05.2008 - 12.2016
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
General Manager - PGA Professional
Lakewood C.C.
Salemburg, NC
04.1997 - 04.2008
- Supervised employees through planning, assignments, and direction.
- Recruited, interviewed and hired qualified staff for open positions.
- Designed sales and service strategies to improve revenue and retention.
Education
MBA - Business Administration
Methodist University
Fayetteville, NC05-2007
Bachelor of Science - Business Administration
Methodist College
Fayetteville, NC05-1995
Skills
- Community networking
- B2B sales
- Product and service sales
- Strategic planning
- Exceeds sales goals
- Customer liaison
- Sales analysis
- Contract negotiation and closing tactics
- Sales proposal creation
- Time management
- Leads prospecting
- Customer relationship management
- Project management
- Industry trends
Affiliations
- Town Commissioner, Town of Salemburg, November 2014 - Present
- Chairman, Board of Directors, Mintz Christian Academy, May 2016 - Present
- Board Member, Lakewood Country Club, January 2020 - Present
Certification
- PGA Professional A-1
- Advanced Emergency Medical Technician
Timeline
Sales Consultant
Star Communications
01.2017 - Current
General Manager - PGA Professional
Coharie C.C.
05.2008 - 12.2016
General Manager - PGA Professional
Lakewood C.C.
04.1997 - 04.2008
MBA - Business Administration
Methodist University
Bachelor of Science - Business Administration
Methodist College
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