Proven multitasker and team collaborator, I excelled at Family Dollar by enhancing customer satisfaction and streamlining service efficiency. My adeptness in cash handling and problem-solving, coupled with a commitment to maintaining a clean and welcoming environment, consistently met employer expectations. My background also includessignificant contributions to team dynamics and customer service excellence.
Overview
2023
2023
years of professional experience
Work History
Crew Member
Family Dollar
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Promoted a positive work environment through effective communication and teamwork among staff members.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Substitute Teacher's Aide
Robeson Community College
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Supervised lunchroom and recess activities.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Followed lesson plans designed by absent teachers.
Enforced school and class rules to maintain order in classroom.
Implemented classroom management techniques to maintain positive learning environment.
Monitored student behavior and administered discipline as needed.
Monitored student performance and provided feedback to inform instruction.
Collaborated with other educators to plan and review instruction.
Waitress
Red Lobster Restaurant
05.2021 - 02.2023
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.