Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Richel Gorrin

Houston

Summary

Dynamic and results-driven professional with proven experience in high-volume food service environments, including McDonald's. Skilled in delivering outstanding customer service, managing cash transactions with precision, and working collaboratively to maintain smooth daily operations. Known for consistently upholding food safety and quality standards while thriving under pressure. Bilingual in English and Spanish, with strong interpersonal skills that help create inclusive and positive customer experiences. Currently completing high school, demonstrating a commitment to continuous learning and growth.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
Houston
06.2024 - Current
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Maintained an organized work area to ensure efficient operations.
  • Assisted in the preparation and assembly of menu items, including burgers, fries, and other made-to-order products, following strict food safety and quality standards.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Education

In Progress - General Education

Westfield High School
Houston, TX
05-2026

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Conflict resolution
  • Menu knowledge
  • Cash handling
  • Resilience and persistence
  • Initiative and Self-motivation
  • Teamwork and collaboration
  • Bilingual communication

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Crew Member

McDonald's
06.2024 - Current

In Progress - General Education

Westfield High School

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