RICKY D. ANDERSON JR.
Lithia,FL
Summary
Customer-oriented General Manager with 15 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
15
15
years of professional experience
Work History
General Manager
Merchants Metals
Tampa, FL
03.2020 - Current
- The Branch Manager is responsible for directing and managing all facility operations regarding safety, sales, transactional quality, inventory accuracy, customer service, facility maintenance, employee relations, and productivity
- Total P&L responsibility
- Develop and control profits, plans, and budgets
- Lead the business’ overall 80/20 philosophy
- Direct and manage facility operations for sales, customer service, inventory accuracy, and logistics
- Create process maps, and establish and drive compliance to internal SOPs
- Provide leadership and training to accomplish the company goals and objectives.
- Formed and sustained strategic relationships with clients.
- Tracked monthly sales to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Sales Manager
Single Source Inc.
Jacksonville, FL
09.2016 - 03.2020
- Develop new prospects and interact with existing customers to increase sales of the company's automotive and industrial coatings products
- Assist customers with technical information, color and painting issues
- Use tools to increase accuracy and efficiency in customer ordering and inventories
- Demonstrate urgency, persistence, energy and sales drive that is contagious.
- Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
- Identified and developed new markets for products or services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Service/Sales Manager
Cintas Fire Protection
Jacksonville, FL
06.2012 - 09.2016
- Manage twelve service sales representatives and two sales reps that provide service and sales for fire extinguishers, emergency exit lights, kitchen suppression systems, and fire safety training
- Maintain current book of business and drive growth through excellent customer service and laser focus on growing the location
- Proactively recruit and hire “A” players
- Work on P&L statement and forecast goals with General Manager
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Evaluated individual and team business performance and identified opportunities for improvement.
Branch Manager/Sales Manager
G&K Services
Jacksonville, FL
04.2009 - 05.2012
- My branch services Jacksonville, Saint Augustine, Palm Coast, Gainesville, Lake City, Live Oak, Valdosta, Brunswick, and Waycross
- Manage six route drivers, two route specialists, two sales reps, and a warehouse worker
- Maintain and grow current customer base of about 650 customers.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Identified opportunities for process improvement initiatives within the branch.
- Developed or analyzed information to assess current or future financial status of firms.
Education
Bachelor of Arts in Business Administration -
Flagler College, School of Fine Arts
04.2005
Skills
- Sales
- Customer Relationship Management
- P&L Management
- Business Development
- Contract Negotiations
- Distribution Management
- Supply Chain Management
- Customer Retention
- Staff Supervision
- Expense Control
References
Furnished Upon Request
Timeline
General Manager
Merchants Metals
03.2020 - Current
Sales Manager
Single Source Inc.
09.2016 - 03.2020
Service/Sales Manager
Cintas Fire Protection
06.2012 - 09.2016
Branch Manager/Sales Manager
G&K Services
04.2009 - 05.2012
Bachelor of Arts in Business Administration -
Flagler College, School of Fine Arts
Similar Profiles
Cedric RayCedric Ray
Customer Service Representative at Merchants MetalsCustomer Service Representative at Merchants Metals
Corey JolliffeCorey Jolliffe
Truck-driver at Merchants MetalsTruck-driver at Merchants Metals
Mozetta CookMozetta Cook
Customer Service Representative at Merchants MetalsCustomer Service Representative at Merchants Metals
Trent RameyTrent Ramey
Assistant Operations Manager at Merchants MetalsAssistant Operations Manager at Merchants Metals
Nicolas HoogeNicolas Hooge
Ramp Agent at Quantem Aviation ServicesRamp Agent at Quantem Aviation Services