Ridge McBurney
Byesville
Summary
Experienced associate manager known for driving operational excellence and staff development. Proven track record in optimizing processes and enhancing customer service, resulting in improved team performance and efficiency.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Associate Manager
Cracker Barrell Old Country Store
Cambridge, OH
07.2018 - Current
- Led daily operations, ensuring adherence to company standards and customer service excellence.
- Mentored and trained staff on operational procedures, enhancing team performance and efficiency.
- Implemented inventory management strategies, reducing waste and optimizing stock levels.
- Analyzed sales data to identify trends, driving strategic decisions for product offerings.
- Oversaw scheduling and staffing needs, ensuring adequate coverage during peak hours.
- Conducted regular performance evaluations of staff members, providing constructive feedback and identifying areas for growth.
Education
High School Diploma -
Barnesville Highschool
Barnesville, OH05-2009
Skills
- Staff management
- Strategic planning
- Negotiation
- Operations management
- Staff training and development
- Store management
- Brand promotion
- Customer service
- Human resources management
- Recruiting and interviewing
- Staff development
- Budgeting and finance
Timeline
Associate Manager
Cracker Barrell Old Country Store
07.2018 - Current
High School Diploma -
Barnesville Highschool