Riley Neil
Bridgeville,PA
Summary
Dedicated professional with experience as a Wheelchair Agent at Prosegur, excelling in passenger assistance and wheelchair navigation. Recognized for maintaining safety protocols and adapting to dynamic situations. Proven problem-solver, committed to delivering exceptional service and ensuring a seamless travel experience for guests.
Overview
6
6
years of professional experience
Work History
Wheelchair Agent
Prosegur
Pittsburgh, PA
08.2023 - 09.2025
- Assisted passengers with boarding and deplaning procedures using wheelchairs.
- Communicated effectively with team members to coordinate support for guests with mobility challenges.
- Maintained wheelchair inventory, ensuring availability and proper functionality for passenger use.
- Learned safety protocols related to wheelchair transport and passenger assistance procedures.
- Adapted quickly to changing situations, offering solutions for unexpected passenger needs.
- Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.
Stock 2 Employee
Walmart
Heidelberg, PA
09.2019 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma - None
Carlynton Jr Sr Highschool
Carnegie, PA05.2021
Skills
- Disability awareness
- Wheelchair navigation
- Safety awareness
- Professionalism and courtesy
- Patient assistance
- Passenger assistance
- Baggage handling
- Checking in passengers
- Boarding support
- Problem-solving
Timeline
Wheelchair Agent
Prosegur
08.2023 - 09.2025
Stock 2 Employee
Walmart
09.2019 - 08.2023
High School Diploma - None
Carlynton Jr Sr Highschool