Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Software
Career Goals
Timeline
Generic

Riley Seaton

Fort Worth,TX

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through the ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Leslie's Pool Supplies
04.2022 - 09.2023
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Responsible for helping approximately 50 customers in-store and 20 incoming calls per day from customers, IT support, Commercial businesses, service departments, and logistics department for organizing shipping and orders.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Preformed inspections and repairs on pool equipment while maintaining communication with customer to insure satisfactory.
  • Stopped potential negative customer interactions by aiding coworkers in completing customers requests.

Sales Associate

Best Buy
10.2022 - 04.2023
  • Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Aided approximately 50 customers per day while implementing sales strategies to gain increased revenue and traction for the business.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

Sales Associate

Leslie's Pool Supplies
07.2021 - 09.2022
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Assisted store manager in all store tasks and trained new employees
  • Helped approximately 30 people a day while maintaining a speedy pace and delivering the solution to the customer or task in a well-thought-out and correct manner
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Bachelor of Science - General Engineering

Texas A&M University
College Station, TX
05.2027

High School Diploma -

Chisholm Trail High School
Fort Worth, TX
05.2023

Skills

  • Customer Relations
  • Stock Management
  • Store Operations
  • Work Planning and Prioritization
  • Systems and Software Expertise
  • Problem-Solving
  • Human Resource Policies
  • Incident Reports

Certification

OSHA certified

Affiliations

  • bodybuilding
  • fishing
  • building/ fixing computers and other devices
  • Football

Software

Understanding of basic Coding in Python Software

Career Goals

I plan to obtain a PE license after college with a good company where i am able to grow my knowledge and give the the right tools to lead either a team of engineers or maybe even my own company. 

Timeline

Sales Associate

Best Buy
10.2022 - 04.2023

Assistant Store Manager

Leslie's Pool Supplies
04.2022 - 09.2023

Sales Associate

Leslie's Pool Supplies
07.2021 - 09.2022

Bachelor of Science - General Engineering

Texas A&M University

High School Diploma -

Chisholm Trail High School

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Riley Seaton