Riley K. Behnken
Bradley Beach,NJ
Summary
Continuing a professional career to serve as an asset to an organization eager to excel and overall make a difference in the community.
Overview
7
7
years of professional experience
1
1
Certification
Work History
911 Public Safety Telecommunicator
Monmouth County Sheriff's Office
Freehold, NJ
06.2019 - Current
- Answering emergency and municipal calls for service.
- Providing life-saving instructions to callers, such as CPR, childbirth, medication administration, and scene safety/preservation.
- Simultaneous use of computer, phone, and radio communication between agencies and the public.
- Dispatching for over 30 police agencies, including their fire departments, and EMS.
- Working meticulously with agencies, both state and nationwide, for warrants, wanted persons, missing persons, and mutual aid requests.
- Authorized use of multiple government applications monitored and used by the United States Secret Service and the Federal Bureau of Investigation.
- Ensuring proper security measures and confidentiality protocols are followed indefinitely.
- Assisting in local law enforcement investigations.
Retail Sales Associate
Sally Beauty Supply
Howell, NJ
11.2017 - 06.2019
- Managed operational duties across two store locations in a sales associate position.
- Provided oversight on finances, overall store maintenance, employee supervision, technology troubleshooting, and customer service.
- Acquired sales knowledge and skills, as well as product pitching and communicating with customers.
Education
High School Diploma -
Howell High School
Howell Township, NJ06-2018
Certification
- BTC/EMD certified by the IAED (2018)
- NENA CTO (2022)
- NCIC, CJIS, E-AGENT, PCSAM, Spillman Flex, Vesta911, RapidSOS, Gemtext911, ALPR, Shotspotter, AcomNOVUS, Microsoft, Google.
Accomplishments
- Commendation letter from Avon-by-the-Sea Chief of Police & family member of victim.
- Organized charity donation to the Monmouth County SPCA, which successfully raised $4000 and supplies.
- Multiple letters of recognition from supervisors and agencies for outstanding proformance.
Timeline
911 Public Safety Telecommunicator
Monmouth County Sheriff's Office
06.2019 - Current
Retail Sales Associate
Sally Beauty Supply
11.2017 - 06.2019
High School Diploma -
Howell High School