Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Riona Gjonbalaj

Brooklyn,NY

Summary

Committed and hardworking person with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Trustworthy and dedicated worker with 4 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Cashier

Landau's Market
03.2023 - Current
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Greeted customers entering store and responded promptly to customer needs.

Babysitter

Friends & Family
03.2020 - 10.2023
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Enhanced children''s social skills by organizing group activities and encouraging teamwork.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.

Cashier

Windsor Farms Market
11.2020 - 01.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Associate of Arts - Business

College of Staten Island of The City University of New York
Staten Island, NY
06.2022

High School Diploma -

Brooklyn Prospect Charter School
3002 Fort Hamilton Parkway
06.2020

Skills

  • Customer Assistance
  • Payment Processing
  • Cleaning and Sanitizing
  • Order Taking
  • Time Management Skills
  • Problem Solving Abilities
  • Telephone Etiquette
  • Patience and Empathy
  • Teamwork and Collaboration
  • Customer Service Excellence
  • Promotions and Discounts Understanding
  • Effective Communication
  • Multitasking Capabilities
  • Professionalism and Courtesy

Hobbies

- Go to the gym 3 times a week and it has easily became a lifestyle for me. Definitely am able to be well knowledgeable about the gym and how it impacts our health on a regular basis. 


Languages

Albanian
Native or Bilingual

Timeline

Cashier

Landau's Market
03.2023 - Current

Cashier

Windsor Farms Market
11.2020 - 01.2023

Babysitter

Friends & Family
03.2020 - 10.2023

Associate of Arts - Business

College of Staten Island of The City University of New York

High School Diploma -

Brooklyn Prospect Charter School
Riona Gjonbalaj