Summary
Overview
Work History
Education
Skills
Timeline
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Riona Ross

Vancouver,WA

Summary

I’m a young and motivated sales woman looking for a career in auto parts/service. Extremely organized with excellent customer service. Ability to be flexible with work schedule/changes, great time management, and punctual.

Overview

1
1
year of professional experience

Work History

Sales and Leasing Specialist

Dick Hannah Jeep
05.2024 - Current
  • Establishing rapport with prospective clients by actively listening to their preferences and offering tailored solutions that met their specific requirement's.
  • Developing strong client relationships for increased customer loyalty and long-term business partnerships.
  • Negotiating purchase prices and explaining sales, warranty, and optional products.
  • Answering telephone and email inquiries from potential customers while helping present customers.
  • Boosting customer satisfaction by providing comprehensive information on vehicle features and options.

Finance and Sales Specialist

Dick Says Yes
10.2023 - 05.2024
  • Helping customers with subpar or zero credit establish new auto loans and guiding them to financial success.
  • Empathizing with customers in stressed financial situations to keep environment calm and build rapport.
  • Provided first-rate service to all customers and potential customers.

Education

High School Diploma - Nursing

Fort Vancouver
Vancouver, WA
06.2023

Skills

  • Relationship building
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Adaptability and flexibility

Timeline

Sales and Leasing Specialist

Dick Hannah Jeep
05.2024 - Current

Finance and Sales Specialist

Dick Says Yes
10.2023 - 05.2024

High School Diploma - Nursing

Fort Vancouver

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Riona Ross