Riona Ross
Vancouver,WA
Summary
I’m a young and motivated sales woman looking for a career in auto parts/service. Extremely organized with excellent customer service. Ability to be flexible with work schedule/changes, great time management, and punctual.
Overview
1
1
year of professional experience
Work History
Sales and Leasing Specialist
Dick Hannah Jeep
05.2024 - Current
- Establishing rapport with prospective clients by actively listening to their preferences and offering tailored solutions that met their specific requirement's.
- Developing strong client relationships for increased customer loyalty and long-term business partnerships.
- Negotiating purchase prices and explaining sales, warranty, and optional products.
- Answering telephone and email inquiries from potential customers while helping present customers.
- Boosting customer satisfaction by providing comprehensive information on vehicle features and options.
Finance and Sales Specialist
Dick Says Yes
10.2023 - 05.2024
- Helping customers with subpar or zero credit establish new auto loans and guiding them to financial success.
- Empathizing with customers in stressed financial situations to keep environment calm and build rapport.
- Provided first-rate service to all customers and potential customers.
Education
High School Diploma - Nursing
Fort Vancouver
Vancouver, WA06.2023
Skills
- Relationship building
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
Timeline
Sales and Leasing Specialist
Dick Hannah Jeep
05.2024 - Current
Finance and Sales Specialist
Dick Says Yes
10.2023 - 05.2024
High School Diploma - Nursing
Fort Vancouver
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