Rivanca Effrata
Katy,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Host/server position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Server
Sushi Sakura Japanese Restaurant
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Checked guests' identification before serving alcoholic beverages.
Associate
Loft Outlet
11.2022 - 06.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Utilized customer feedback to improve product offerings.
- Maintained relationships with customers to maximize sales opportunities.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Team Member
Monkey Joes
05.2022 - 11.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Associate of Science - Pre-Medicine
Houston Community College
Houston, TX05.2025
High School Diploma -
Taylor High School
Katy, TX05.2023
Skills
- Daily Specials Memorization
- Order Delivery Practices
- Food Delivery
- Food Inspection
- Safe Food Handling
- Guest Engagement
- Table Bussing
- Supply Restocking
- Cash Handling
- Sales Expertise
- Time Management
- Attention to Detail
- Organizational Skills
- Food Handling
Timeline
Server
Sushi Sakura Japanese Restaurant
07.2023 - Current
Associate
Loft Outlet
11.2022 - 06.2023
Team Member
Monkey Joes
05.2022 - 11.2022
Associate of Science - Pre-Medicine
Houston Community College
High School Diploma -
Taylor High School
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