Summary
Overview
Work History
Education
Skills
Timeline
Certification
Work Availability
Work Preference
Cycling, Movies, Great Conversations, Travel
Accomplishments
Quote
StoreManager
RL Bond

RL Bond

Massage & Stretch Therapist
1050 N. Stanley Ave #1, West Hollywood,CA

Summary

Qualified butler and therapist. Excellent expertise is customer service experience. Knowledgeable and dedicated customer service professional with extensive experience in any industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to the company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

13
13
years of professional experience
1
1
Language

Work History

Massage Therapist

RL Body Therapy
02.2017 - Current
  • Offering specialized treatments such as deep tissue, sports, trigger point and swedish massages. Usually 2 to 4 clients in a day.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Worked with clients to ascertain medical history, potential issues, and areas needing support.
  • Utilized advanced myofascial release techniques to alleviate chronic pain in clients suffering from previous conditions.
  • Advised clients on areas such as posture, at-home exercises and stretches.

Model

Cozy Earth
10.2023 - 10.2023
  • Showcased diverse clothing styles for online advertising. in runway shows, contributing to successful product launches and sales growth.
  • Adapted poses and expressions based on photographer direction for impactful images.
  • Developed a versatile portfolio showcasing various looks from commercial to high-fashion projects, attracting new clientele.
  • Participated in video shoot to promote fashion.
  • Remained focused, motivated and professional throughout long shoots and events.

Model

Onstar Cadillac
05.2023 - 05.2023
  • Participated in video shoots for promotion.
  • Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
  • Maintained a healthy lifestyle by following strict diet and exercise regimes which allowed me to maintain a consistent appearance in line with client expectations.
  • Posed for photo shoots to showcase clothing designs and accessories.

Host

Mama Shelter
03.2016 - 06.2017
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times. Usually more than 30 phone calling a day.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Butler

Olivear Chang Catering
06.2011 - 09.2014
  • Enhanced guest experiences by providing personalized and attentive services as per their preferences. Anywhere to 50 or more guests.
  • Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
  • Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Served food and beverages promptly with focused attention to customer needs.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Butler

Tastings NYC
05.2012 - 08.2014
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Inspected dishes and utensils for cleanliness.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Assisted in training new servers, sharing best practices for excellent customer service.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Worked well in a team setting, providing support and guidance.

Education

Reiki Level 1 & 2 Practitioner -

Moon Holistic Healing
West Hollywood, CA
08.2021

Massage Therapy Certification -

American Massage Therapy Association
Evanston, Illinois
05.2020

Stretch Therapist Certification -

Stretch Lab
Beverly Hills, CA
03.2019

200hr Yoga Certification Training -

Siddhi Yoga
Goa & Rishikesh, India
01.2016

Shaolin Disciple Certification -

Usa Shaolin Temple
New York, NY
02.2014

Skills

  • Customer Service
  • Ability type and use computer
  • Table Setting
  • High-volume dining
  • Food handling
  • Cleaning and sanitizing
  • Strong Work Ethic
  • Menu presentation
  • Food Preparation and Safety
  • High Energy and Stamina
  • Tableside Etiquette
  • Service prioritization

Timeline

Model

Cozy Earth
10.2023 - 10.2023

Model

Onstar Cadillac
05.2023 - 05.2023

Massage Therapist

RL Body Therapy
02.2017 - Current

Host

Mama Shelter
03.2016 - 06.2017

Butler

Tastings NYC
05.2012 - 08.2014

Butler

Olivear Chang Catering
06.2011 - 09.2014

Reiki Level 1 & 2 Practitioner -

Moon Holistic Healing

Massage Therapy Certification -

American Massage Therapy Association

Stretch Therapist Certification -

Stretch Lab

200hr Yoga Certification Training -

Siddhi Yoga

Shaolin Disciple Certification -

Usa Shaolin Temple

Certification

  • Disciple USA Shaolin Temple Kung Fuh Level 1
  • Certified Reiki Practitioner Level 1 & 2
  • 500hr Registerd Yoga Teacher
  • Certified Massage Therapist

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteOn-SiteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits4-day work weekPersonal development programsWork from home optionFlexible work hoursTeam Building / Company Retreats

Cycling, Movies, Great Conversations, Travel

I love riding my bike to the beach on very beautiful days. Always great to watch great movies with good food. So good to experience to places to where you feel like your heart is growing. Theres nothing like having eye to eye conversations as it feels like you are healing.

Accomplishments

  • Living in different countries.
  • Experiencing lots of spiritual programs being able to heal.

Quote

You need to be physically strong so you are not attacked by others and mentally strong so you are not attacked by yourself.
RL BondMassage & Stretch Therapist