Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
Generic

Roanne Mendoza

Fort Wainwright,AK

Summary

Dependable Crew Member with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
Keaau, HI
06.2023 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Resolved customer complaints in a professional manner.

Barista

Starbucks
Fort Wainwright, AK
01.2024 - 04.2024
  • Monitored inventory levels of supplies and restocked when necessary.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Education

High School Diploma -

Keaau High School
Keaau, HI
05.2022

Some College (No Degree) - Nursing

University of Hawaii At Hilo
Hilo, HI

Skills

  • Customer Service
  • Positive Company Representation
  • Customer Engagement
  • Cash Handling
  • Time Management
  • Verbal and Written Communication
  • Crew Leadership
  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Self-Motivated
  • Flexible Schedule
  • Creative Thinking
  • Organizing and Categorizing

Accomplishments

  • Certificate of Perfect Attendance
  • Honor Roll Certificate
  • Make A Difference Day (Community Service)
  • Key Club Certificate of Membership
  • Junior Achievement of Hawai'i Island
  • Junior Achievement Global Marketplace
  • Certificate of Completion of Upward Bound Program

Languages

Ilocano
Native/ Bilingual
Tagalog
Native/ Bilingual
English
Full Professional
Spanish
Limited

Affiliations

  • Throughout my high-school career, I have participated in numerous clubs, sports, programs, and other extracurricular activities such as community services. As a Key Club member, I assisted with hosting a food-drive events for homeless, beach clean-ups, and gardening at a homeless shelter.
  • For my Career and Technical Education (CTE) courses for my health class, I had the privilege to teach my high-school peers how to perform hands-only-CPR properly and effectively; life-saving skill.

Timeline

Barista

Starbucks
01.2024 - 04.2024

Crew Member

McDonald's
06.2023 - Current

High School Diploma -

Keaau High School

Some College (No Degree) - Nursing

University of Hawaii At Hilo

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Roanne Mendoza