Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative

Robbin Hawthorne

Chandler,Arizona

Work Preference

Work Type

Part Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Flexible work hoursWork-life balanceWork from home option

Summary

Dedicated professional with a proactive approach and quick learning ability. Strong work ethic complemented by effective communication skills. Committed to contributing to team success and supporting organizational objectives. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Customer Service Representative

Safelite Solutions
Chandler, AZ
02.2018 - 01.2021
  • Answered inbound calls from customers, policyholders, insurance agents, or auto glass shops.
  • Entered claim data into production systems while on a live phone call.
  • Verified customer insurance coverage and deductible amounts, and assisted customers with scheduling repair, replacement, and/or recalibration services.

HIMS Technician

Banner Health
Gilbert, AZ
05.2012 - 08.2017
  • Conducted routine releases of health information in accordance with company policy, and all state and federal laws.
  • Performed the document imaging function as required, including scanning, quality control, and validation.
  • Answered telephones and performed other duties as assigned by HIMS leadership.

Patient Service Representative

Cleveland Clinic
Cleveland, OH
05.2002 - 04.2007
  • Directed high volume of inbound calls to appropriate destinations.
  • Executed data entry tasks, including database updates.
  • Conducted appointment reminder calls and processed patient satisfaction callbacks.

Education

High School Diploma -

Cleveland Heights High School
Cleveland Heights, OH

Certification - Computer Operator/Office Specialist

MTI Business
Cleveland, OH

Graduate Certificate - Medical Billing And Coding

Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ

Skills

  • Quality assurance and attention to detail
  • Microsoft Office proficiency
  • Data management skills
  • Remote work adaptability
  • Multitasking expertise
  • Written communication skills
  • Interpersonal communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Customer Service Representative

Safelite Solutions
02.2018 - 01.2021

HIMS Technician

Banner Health
05.2012 - 08.2017

Patient Service Representative

Cleveland Clinic
05.2002 - 04.2007

High School Diploma -

Cleveland Heights High School

Certification - Computer Operator/Office Specialist

MTI Business

Graduate Certificate - Medical Billing And Coding

Maricopa Community Colleges, Chandler-Gilbert Community College
Robbin Hawthorne